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Survey Design 101
Your guide to writing questions that lead to better data

Creating a great survey starts with asking the right questions. Whether you're evaluating programs, gathering community input, or identifying staff needs, how you phrase your questions matters.
This quick-reference guide walks you through the fundamentals of good survey design. Learn how to:
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Match your question style to your purpose
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Avoid common wording pitfalls
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Use closed, open-ended, and hybrid questions effectively
With real examples and clear tips, this resource will help you design surveys that actually inform decisions—and avoid ones that confuse or frustrate respondents.
Ready to take your skills to the next level?
In our upcoming Data Fluency Foundations course, you’ll learn how to collect, analyze, and act on data to guide services and strategic planning. From mapping patron trends to making the case for funding, you’ll build a foundation for more confident decision-making.